ACCOUNT EXECUTIVE / CAMPAIGN MANAGER

Flight Digital is an ambitious and dynamic digitally-led marketing agency. We work with our clients to identify opportunities, plan, craft, report, optimise and repeat. We are a team of storytellers, engineers, dreamers and doers united by a passion for solving meaningful problems, and driven by a desire to make a difference.

With a massive 2020 behind us which saw our team grow by a whopping 50% we are looking to continue our growth into 2021 with the addition of some key roles. The Account Executive role is an integral position for a motivated, organised and focused individual who is just as passionate about the digital landscape as us!

This role will assist in the management of our portfolio of clients. You will work closely with our Account Service team to nurture new and existing client relationships, ensuring the delivery of quality work while assisting with ongoing small to medium projects.

You will also play an important role in ensuring the office runs efficiently by spending approximately 30% of your capacity on office management. This is a temporary assignment and in 2022 you will shift away from this element of  the role as you take on your own clients into 2022 and beyond.

RESPONSIBILITIES

• • Ability to be energetic in approach, flexible and able to prioritise with ease and confidence.
• • Keep communication flowing and ensure your team and in some cases the client is well informed and expectations are met.
• • Ability to build rapport and build relationships both internally and externally.
• • Ability to problem solve and proactively seek out solutions where needed.
• • Recognise and raise the alarm on threats or potential issues within accounts.
• • Update and maintain customer records.
• • Collaborate with senior account managers to contribute to the management of some commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
• • Continually increase knowledge of the client’s business and industry
• • Assist in ‘on-boarding’ new client relationships.
• • Work to stay current with industry trends and best practices
• • Some general office management

EXPERIENCE REQUIRED

• • Proven account management or relevant marketing experience of at least 1 year.
• • Experience managing customer relationships.
• • Some experience or understanding of platforms such as Google and Facebook advertising tools.
• • BSc degree in Marketing or relevant field.

We can offer you some fantastic benefits here at Flight including your birthday off every year, healthy (and not so healthy) snacks and office bar, an active social club with monthly events not to mention an incredibly supportive and progressive leadership team. Please get in touch with me on [email protected] with your resume letting me know why you are the candidate we have been searching for.

Heads up, you must have the legal right to work in NZ and be in NZ to be considered for this role.

PERFORMANCE MANAGER (DIGITAL MARKETING PAID)

Flight Digital is an ambitious and dynamic digitally-led marketing agency. We work with our clients to identify opportunities, plan, craft, report, optimise and repeat. We are a team of storytellers, engineers, dreamers and doers united by a passion for solving meaningful problems, and driven by a desire to make a difference.

We’re looking for an experienced, data-driven Performance Manager to assist with the Flight Digitals growth through delivering multi-channel, performance digital marketing for the agency and our clients.

You will be responsible for driving strategy, execution, and optimisation of paid advertising across new and existing channels. You’re someone who thrives in a fast-paced, rapidly evolving organisation that makes data-driven decisions. You’ll have strengths in paid advertising across both Google and social channels. You’ll seek to understand the importance of which Design, UX/UI, Development, SEO, Traditional and Digital Marketing play in creating and optimising an effective customer journey (to create experiences that people love).

You will be working within a Performance Marketing studio which focuses on Digital Commerce Acceleration and Lead Generation through digital marketing channels. You’ll work alongside a CX focused client services team, a creative studio as well as a digital projects studio.

You thrive in a meritocratic working environment, you aren’t afraid of pushing the boundaries, asking the hard questions and you’ll love to celebrate wins with the team and our clients.

Most importantly, you’ll be a good bugger.

 

WHAT’S REQUIRED

• • 3+ years of digital marketing, analytics & platforms expertise PPC and/or Facebook
• • Exposure to various Martech solutions particularly Google Marketing & Marketing Automation software
• • Experience in Facebook Business Manager
• • Experience in Google Ads (Search, Display, YouTube)
• • Ability to apply knowledge to upcoming mediums such as TikTok and Snapchat
• • Proven track record successfully managing and optimising clients media budgets.

 

WHAT’S INVOLVED

• • Working with our client services team to propose and deliver fit for purpose digital marketing solutions for our clients
• • Obsession with experimentation (ex – A/B testing, website & landing page iteration) and automation (ex – email, content triggers)
• • Strong quantitative and qualitative analytical skills
• • Data-driven and detail-oriented, with the ability to look at problems at both granular and strategic levels
• • Strong time and expectation management skills.

We can offer you some fantastic benefits here at Flight including your birthday off every year, healthy (and not so healthy) snacks and office bar, an active social club with monthly events not to mention an incredibly supportive and progressive leadership team. Please get in touch with me on [email protected] with your resume letting me know why you are the candidate we have been searching for.

Heads up, you must have the legal right to work in NZ and be in NZ to be considered for this role.